LEGAL NOTICE

In compliance with article 10.1 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI) indicates the identification data of the holder:

• Responsable: DIMENSIONA CONSULTORÍA TECNOLÓXICA, S.L.(en adelante,“DIMENSIONA”)
• CIF:B15758717
• Company address: Praza de Europa 10A, planta5-Edificio Área Central(Fontiñas),CP15707,Santiago de Compostela(A Coruña)
• Contact email: info@dimensiona.com
• Registration Data: Registered in the Mercantile Register of A Coruña, volume 2,401, folio 1, sheet number C registration 1ª
• Web: www.dimensiona.com

PRIVACY POLICY

By means of this Privacy Policy, the user is informed in a clear, precise and concise manner. If the user accepts it, will give us his consent in a free, informed, specific and unequivocal way so that DIMENSIONA processes your personal data in accordance with Regulation (EU) 2016/679 on the protection of natural persons, through the processing of their personal data and their free movement (RGPD) and the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD) (current European and national legislation on data protection)

BASIC INFORMATION ON DATA PROTECTION

DETAILED INFORMATION ABOUT DATA PROTECTION

Who is responsible for the data treatment?

The identification data of the Data Controller appear in section 1.

What information do we collect and process from the user through the website?

The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, E-mail, as well as the IP address from which you access the data collection form.

Through the Contact from

In our web page the user will find the option to write to us to clarify all the doubts that he/she has in relation to the operation of our products/services or any other thing that he/she needs. To answer, we will contact the user via email or phone number, if indicated.

Through our corporate email

Through our email info@dimensiona.com the user will be able to write to us and/or request the information that he/she considers necessary to clarify the doubts related to our services.

In the event that the user provides us with third party data, the user assumes the responsibility of having previously informed them and having their consent to do so, in accordance with Article 14 of the RGPD.

For which purposes do we process personal data from the user?

DIMENSIONA processes personal data for the purposes set out below, depending on the reason for which they have been provided:

Contacting, processing, managing and responding to the user’s request, application, incident or query (either via email, contact form or telephone).

On which legal basis do we use the user’s personal data?

The legal basis for the processing of your personal data for the purposes set out in the previous section is the execution of the provision of the corresponding service, and it is an imperative obligation to do so, as established in Article 6.1.b) of the RGPD.

How long will the user’s personal data be retained by us?

The data for the management of queries and requests will be kept for the time necessary to respond to them, and where appropriate, while the person concerned does not request the withdrawal of their consent to send information related to your query.

Who will have access to the user’s personal data?

As a general rule, your data will not be disclosed to third parties unless there is a legal obligation or it is necessary to carry out the provision of the service. Taking this into account:

• The user’s personal data could be communicated to financial institutions through which the collection and payment management is articulated.
• Only in legally necessary cases, the data will be communicated to the State Security Forces and Corps.
• They could also be communicated to the competent Public Administrations in the cases foreseen by the Law.
• Where appropriate, they will also be communicated to DIMENSIONA’s Data Processors for the correct provision of the service.

What are the rights of the user?

Data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their processing, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate.

These rights are characterized by the following:

• Their exercise is free of charge, except in the case of manifestly unfounded or excessive requests (e.g. repetitive nature), in which case DIMENSIONA may charge a fee proportional to the administrative costs incurred or refuse to act.
• You may exercise your rights directly or through your legal representative or volunteer.
• We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by a further two months.
• We are obliged to inform you about the means of exercising these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of opting for another means. If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless you ask us to do otherwise.
• If DIMENSIONA does not act on the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of complaining to a Supervisory Authority.

In order to facilitate the exercise of these rights, we provide links to the application form for each of the rights:

• Form for exercising the right to access
• Form for exercising the right to rectification
• Form for exercising the right to object
• Form for exercising the right to erasure (right to “forget”)
• Form for exercising the right to the limitation of the treatment
• Form for exercising the right to portability
• Form for exercising the right to not being object of automated individual decisions

To exercise your rights DIMENSIONA offers you the following means:

1. By means of a written and signed request addressed to DIMENSIONA. Ref. Exercise of Rights LOPD.
2. By sending a scanned and signed form to the e-mail address info@dimensiona.com indicating in the subject Exercise of LOPD Rights.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we only answer to the person concerned or his legal representative, in this case must provide proof of representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6 – 28001 Madrid ( www.aepd.es ).

What security measures do we have?

In DIMENSIONA we are committed to protect your personal information.

We use physical, organizational and technological measures, controls and procedures, reasonably reliable and effective, aimed at preserving the integrity and security of your data and ensuring your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.

In the case of the contracts we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order made, as well as to implement the necessary technical and organizational security measures to ensure the confidentiality, integrity, availability and permanent resilience of the systems and services for the processing of personal data.

All these security measures are reviewed periodically to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable so, in the event that any information under our control and under our control is compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected to take appropriate action.

Social media policy

DIMENSIONA has a corporate profile on the social networks LinkedIn,y Twitter.

Therefore, DIMENSIONA is the “Responsible for the processing of your data” by virtue of the existence of such profiles on social networks and the fact that the user follows us and by virtue of this we can also follow him/her.

The above means that if the user decides to join our corporate profile as a follower or by giving a “Like” to our content or profile, he/she accepts this policy, where we explain his/her rights and how we use his/her data.

As responsible for the processing of your data, we guarantee confidentiality in the processing and compliance with the user’s rights, always under the effects of the current regulations on data protection.

However, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest to the user. Using the functionalities of these platforms, it is possible that the user receives on his wall or profile news with this type of information.

However, we also inform that there is no link between DIMENSIONA and such platforms or social networks, so the user accepts their policy of use and conditions once he/she accesses them and/or validates their notices and terms and conditions in the registration procedure, DIMENSIONA not being responsible for the use or processing of user data that is done outside the strict relationship and provision of services indicated in this policy.

INDUSTRIAL AND INTELLECTUAL PROPERTY

INTELLECTUAL AND INDUSTRIAL PROPERTY We warn you that DIMENSIONA is the owner of all intellectual and industrial property rights on the page web, as well as all its elements (for example: images, sound, video, software or texts; 45 brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.).

The website contains texts intended to inform its users and customers. Any errors or omissions in the generated content will not be liable in any case DIMENSIONA.

COOKIE POLICY

Basic Information about cookies

• What the user should know about Cookies

Cookies are small files that store information on the devices of Users who use our Website.

Cookies are associated with the browser of a specific computer or device. Thanks to them, it is possible for DIMENSIONA to recognize the Users’ browsers; they are also used to determine the user’s browsing preferences and, from this, to evaluate the user’s preferences and use them as indicators, all of this to improve our service offerings.

• Acceptance of cookies in DIMENSIONA:

Law 34/2002, of July 11, 2002, of the Information Society and Electronic Commerce (hereinafter, LSSI) in relation to cookies requires that our Users are informed prior to the browsing experience on the platform about the use, type and purpose of cookies. That is the reason why we have implemented an informative notice that is displayed once the user accesses our website, informing in advance, and giving the option for the user to choose the cookies you want to allow and expressly accept them, thus complying with the criteria established by the European Data Protection Committee and the Guide on the use of cookies published by the AEPD in July 2020.

Detailed information about cookies

Preference or personalization cookies: these are those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.

*If it is the user himself who chooses these features (for example, if you select the language of a website by clicking on the icon of the flag of the corresponding country), cookies will be exempt from the obligations of Article 22.2 of the LSSI for being considered a service expressly requested by the user, and this as long as the cookies obey exclusively to the selected purpose.

Analysis or measurement cookies: these are those that allow the party responsible for them to monitor and analyze the behavior of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data made by the users of the service.

*Although these types of cookies are not exempt from the duty to obtain informed consent for their use, the GT29 stated that it is unlikely that they represent a risk to the privacy of users provided that they are first party, that they process aggregated data for strictly statistical purposes, that information on their use is provided and that they include the possibility for users to express their refusal on their use.

*Este tipo de cookies, a pesar de que no estén exentas del deber de obtener un consentimiento informado para su uso, el GT29 manifestó que es poco probable que representen un riesgo para la privacidad de los usuarios siempre que se trata de primera parte, que traten datos agregados con una finalidad estrictamente estadística, que se facilite la información sobre sus usos y se incluya la posibilidad de que los usuarios manifiesten su negativa sobre su utilización.

• Behavioral advertising cookies: are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.
• The cookies we use in DIMENSIONA:

The table below includes the details, purpose, type and classes of cookies that we have implemented on our platform. For your understanding, we detail below the types of cookies that can be used if the user gives us his consent:

How to uninstall the cookies?

If a user wishes to uninstall the cookies used by the website actia.dimensiona.com from their browser, Here are the instructions for different browsers:

• For more information on Internet Explorer click here.
• For more information on Microsoft Edge pulse here.
• For more information on Firefox pulse here.
• For more information on Chrome pulse here.
• For more information on Safari pulse here.

MODIFICATIONS IN THE LEGAL TEXT

DIMENSIONA may modify this legal text in accordance with the applicable legislation at any time. In any case, any modification of the Legal Notice and the Privacy Policy will be duly notified to the user so that you are informed of the changes made in the processing of your personal data and, in the event that applicable regulations so require, the user may give his consent.

JURISDICTION REGULATIONS

Our legal texts are governed by Spanish law. These texts will remain accessible to users throughout the moment from our website.

If the parties have not agreed to submit to mediation or arbitration in advance, this legal notice establishes the agreement to submit to the Courts and Tribunals of Santiago de Compostela expressly renouncing any other jurisdiction.

Last modified: 13 December 2021.